F.A.Q

WHO IS ALPHA GLOBAL PHARMA SHOP ?

Alpha Global Pharma Med Shop is an online Verified Licensed Wholesales pharmaceutical Drug and research Chemicals Distributing approved supplier price discount shopping and fulfillment site established in 2005 due to the need of Patients and pharmacies needing a more streamlined way to finding the most competitive pricing for generic and brand pharmaceuticals. We service all classes of trade including but not limited to long-term, retail, specialty, acute care pharmacies, clinics, and physicians.

HOW IS ALPHA GLOBAL PHARMA DIFFERENT FROM OTHER PHARMACIES ?

We are independent and locally-owned pharmacies. Alpha Global Pharma offers the kind of personal service, unexpected conveniences, and trusted advice you can only get from an independent pharmacist. As local business owners, we care about our community as well as our patients and provide an unparalleled level of care and counseling. Caring for you and about you is what Alpha Global Pharma pharmacists do every day.

DO YOU OFFER DOMESTIC/INTERNATIONAL SHIPMENTS ?

Yes Incoming orders take approximately 1- 6 business hours to fulfill and process. You will receive a tracking number via email once it ships.

U.S. domestic orders will receive a UPS tracking number. International orders will receive a Fedex tracking number once shipped, if that is the carrier used.

*International Orders: Deutsche Post and USPS do not have a tracking number.

WHERE DOES ALPHA GLOBAL PHARMA SHIPS ORDERS FROM ?

All orders do ship from here within the US with our various dispatch stock-houses based in all 50 states and our main headquarters located in IL, TX, FL, NV, PDX, CA and NM it’s never been so easier to reach all our clients states wide and beyond not discluding international shipments as well, all orders ship from stock-house bases closest to the buyers location and one of our friendly same day express discreet delivery runner agent gets your order to you from our stock-house closest to you

Note:( all orders are shipped/dispatched from stock-house bases closest to the buyer’s location)

DOES ALPHA GLOBAL PHARMA OFFERS SAMPLES ?

Yes! at Alpha Global PharmaⓇ the Customer is always right, so we make sure we do give test samples additionally on all qualified orders i.e ( bulk orders of 50 or more grams on our Chem product or a bulk order of 1000+ pills ), all depending on what product you are shopping for. Once payments for your qualified bulk order are processed, verified and confirmed we’ll ship out your order alongside an additional one extra sampler gram of any of our chem product of your alternative choices, and for our pills products would be 10 or 15 additional samplers pills of your choice on the same aspect in a sampler bag ( individually but however ) contained in-within your main bulk order package as a humble gesture of a “test-sample"  just for you can check and try out the taste and quality of our merchandise before opening up the main bulk order package. Once you’ve received your package, check the sampler gram/pills within the separate sampler bag before opening up the main bulk order package, and If you are not totally satisfied with the taste and quality of our product please kindly send back the un-opened Main bulk order package “as received”, and you shall be fully refunded instantly. No Questions Asked!

DO I NEED A PRESCRIPTION SCRIPT TO ORDER FROM ALPHA GLOBAL PHARMA ?

At Alpha Global Pharma Shop you don’t necessarily need a prescription script when placing an order with us since we are a Verified Licensed Wholesales Drugs and research Chemicals Distributor and we mostly deal in bulk orders sales for redistribution.

HOW ARE BULK / LARGER QUANTITY ORDERS SHIPPED ?

If the order is too large to fit one package, we guarantee the order will be divided into smaller necessary amounts of various mini packages and all packages shall be shipped at once via our different various trusted courier companies with Tracking Numbers to lower the risk of suspicions and Maximize Anonymity ratio of your full order heading your way in the mail ensuring a smooth swift discreet delivery to your desired address. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders. When dealing with us you are always safe and in good hands!

HOW DO YOU SHIP ?

Our Alpha Discreet Pharmacy Med Shop cares about our customer’s Privacy, safety, and security. We have a team of experts who ships worldwide prescription medications discreetly. We pack the packages carefully with tungsten and carbon papers to skip through customs x-ray machines at airports. Parcels are beautifully packed with gift papers from outside.

We have a dedicated customer support team that is available anytime to serve you. You can ask anything anytime and you will get a response from our staff immediately (ASAP). With diligent Customer support at your disposal from Monday to Sunday, we’ll attend to your needs keenly. We process orders quickly to make possibly faster international deliveries.

We do ship our products worldwide and all packages are shipped “strictly discreet” from our US safe stock houses depending on the customer/buyer’s location.

  • Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.
  • Packaging types are changed whilst in route constantly to achieve max anonymity and 100% delivery success!
  • The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more smaller packages (all for one Shipment & Handling charge).
  • We also re-use original cardboard boxes for packing different products that fit in ( because we are ecologically oriented company and because this way there is more possibility to deliver successfully)
  • Shipments are sent from various shipping points from within the USA, Canada, Europe, and Asia.

How Discreet Shipping works.

we ship in top Discreet Packaging, shipping via UPS, USPS, FedEx, DHL, EMS intl etc because we’ve been doing business with them for long and they are fast, safe and reliable, more to that, We use them to ship, because a search warrant must be obtained to open any packages shipped by them, they also oversee all our packages, So we vacuum seal and disguise the packaging so it can’t be scent detected or electronically sniffed, professionally wrapped into an oily plastic, no smell,no x-ray penetration and cannot be dictated even with the ION scanner then packaged into a PlayStation or X-box carton so buyer receives stuff as though
receiving a newly ordered game.
We do also send customized packages (diplomatic sealed ) which evade all custom checks.
To avoid crushing, the bud will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope the disguise packaging is expensive so we cant send small orders except if it’s a proven serious health problem.
We can ship to home address or PO box all safe!

Do I sign for my package on Delivery?

NB: WHEN YOU USE OUR SERVICES TO PLACE YOUR ORDER, YOU DO NOT NECESSARILY NEED TO SIGN OFF FOR ANY PARCEL ON DELIVERY AND ONCE DELIVERY IS DONE, YOUR DELIVERY INFORMATION IS DELETED FROM OUR DATABASE TO MAKE EVERYTHING 100% STRICTLY DISCREET.

Where do we ship to?

Our shop and team offers Safe and discrete delivery to all states of USA, CANADA, AUSTRALIA and over 30 countries in Europe and all the Arab Emirates.

We do express overnight shipping for USA (Applicable shipping fees)
We carry on Express 1 – 2 days delivery to Canada and Australia (Applicable shipping fees)

PRIVACY & SECURITY

We implement a variety of security measures to maintain the privacy and safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers.

We do not use cookies. And we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our webs.

HOW FAST WILL I GET MY ORDER ?

DELIVERY RATES AND FEES:

  • SAME DAY EXPRESS DISCREET DELIVERY SERVICE ( DELIVERY IS WITHIN 1 to 6 HRS MAX ELSE MONEY BACK GUARANTEED! ) – $89.99
  • OVERNIGHT EXPRESS DISCREET PRIORITY MAIL SERVICE ( DELIVERY IS NEXT DAY OR ELSE MONEY BACK GUARANTEED! ) – $29.9
  • 1ST-CLASS STANDARD MAIL SERVICE ( DELIVERY IS WITHIN 3 to 5 BUSINESS DAYS OR ELSE MONEY BACK GUARANTEED! ) – $06.95
  • FREE SHIPPING/DELIVERY ON ALL QUALIFIED ORDERS. REQUIRES A COUPON UPON CHECKOUT!
  • 1 Hr EXPEDITED STEALTH DRONE DELIVERY ( with our VIP swift private delivery air route Specials you get Express stealth drone delivery at any location of your choice within the Hr or else cancel and get full refund money back guarantee!) – $190.00

All options available upon checkout.

HOW SUCCESSFUL IS DELIVERY ?

We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume.

Our organization’s name Logo etc or anything relating to medical pharmaceutical products is not indicated on any package and shipments are sent from various shipping points in Pakistan and Europe, established in different countries, to ensure maximum discretion and highest probability of successful delivery which works always.

With customs we have 100% delivery success rates here within the USA to Canada, UK, Sweden, Norway, Iceland, Finland, Canada, Australia, New Zealand, Germany etc. please note before ordering.

If you insist and want to take a chance anyway to these countries, please place an order online ( pick WU / MoneyGram or Bitcoin ) and let us know in an email how you want it to be shipped and we will!

WHICH PAYMENT METHODS ARE ACCEPTED IN THE ONLINE SHOP ?

When shopping at Alpha Global Pharma-shop it’s always a Win-win for our lovely customers as we do accept A variety of payment options to suit your needs such as Bank wire transfer, Credit/Debit card, Money Gram, Western Union, Bitcoin, C.O.D and Gift-cards as well:

  • Debit Cards/ Credit Cards Processing

We accept credit & debit cards – Visa Credit & Debt, Visa Electron, MasterCard & Maestro – using our encrypted payment system. You can make your purchases by using your cards – simply enter your details at the order page and submit payment. The payment system is fully secured. The safety of your personal information is guaranteed. If you encounter any problem at the payment, please don’t hesitate to CONTACT US.

  • Western Union & MoneyGram

Customers can pay for their products by Western Union or MoneyGram Systems simply and easily at their nearest Western Union or MoneyGram agency.
What are Western Union & MoneyGram? Western Union and MoneyGram are two different payment methods System. They are fast, effective and simple money transfer solutions, and are much more viable and secured methods of payment by cash in comparison to sending in a post or collecting in person.
As a customer of Alpha Global Pharma Shop, you can transfer funds via Western Union online or at a local agent, and us (The Receiver) can pick up your funds(or payment) at participating agents locally. They are a convenient and easy way to transfer money.

After approval, your money arrives in minutes. We as the receivers can then pick up the money immediately. As receivers, we must show an ID to pick up the money.
How to pay by Western Union or MoneyGram? To make a payment by Western Union or MoneyGram, you need our Western Union/MoneyGram details. To obtain these, you can either copy those details at Checkout while passing your order on our site, or just CONTACT US once you have successfully placed your order online, and we will email the details over to you.

Once you have made your payment you will be given a money transfer control number (otherwise known as an MTCN). You will need to email the MTCN or confirmation number and the full name of the person who made the payment to us in order for us to verify that the payment has been made and that it is for the correct amount.

Once we have verified the payment which only takes a few minutes we will change the status of your order to “awaiting shipment” and begin the dispatch process for you to receive your order as soon as possible.

  • Bank Transfer

A Bank transfer or Bank deposit facility is available as an option to buy products from Alpha Global Pharma.
The bank transfer can be done usually at your local bank, online, via telephone from your bank account to our bank account. Bank transfers usually clear within 3 working days from date of initial transfer so make sure to emphasize on sending or processing an instant or same day bank wire transfer if you are placing a same day delivery order your funds needs to clear instantly, and you must be aware that there may be additional charges incurred for doing so, that you shall be informed by your bank. Transfer charges are excluded from the amount charged by Alpha Global Pharma.

How to pay via Bank Transfer? To make a payment via Bank Transfer, you need our Bank details. To obtain these, you can either copy those details at Checkout while passing your order on our site, or just CONTACT US once you have successfully placed your order online, and we will email the details over to you.

  • Bitcoin

If you want to pay in Bitcoin, or just want to try it out, feel free! We accept payment made in Bitcoin.
Bitcoin is a digital currency you can use for personal transactions or business at high speed and low cost. You can instantly checkout by selecting bitcoin payment method. Bitcoin officially supports all countries and currencies, so it’s great if PayPal isn’t provided in your country.

  • Gift Cards

Please contact one of our lovely life chat Reps Agents for instructions on which specific gift cards to buy and how to verify your gift card for redeeming of your funds.

  • C.O.D.

Pay with cash deposits upon delivery at your local CHASE Bank Branch location lobby ATM.

HOW DO I BEGIN ORDERING ?

We need the following to register your pharmacy:

Please go to our Login/Register page to set up a new account.

HOW DO I SUBMIT MY PROOF OF PAYMENTS ?

Please click here to submit your proof of payment receipt: UPLOAD PROOF OF PAYMENTS

I CAN'T FIND A PARTICULAR ITEM ON THIS WEBSITE, OR ANYWHERE ON THE INTERNET , CAN YOU HELP ?

If you are unable to find the item you are looking for, please contact one of our lovely live chat Rep agent and they will help you locate your hard to find items at the best price possibly available.

HOW CAN WE BE ASSURED WE ARE GETTING COMPETITIVE PRICING ?

You can be assured you are receiving some of the lowest prices in the industry our software gives you one place to shop and easily compare pricing. Simply provide your generic product list and our software provides an easy comparison. We will also work directly with our suppliers on larger volume purchases to negotiate even better pricing for you.

DOES ALPHA GLOBAL PHARMA MED SHOP CHARGE ITS CUSTOMERS FOR ITS SERVICES ?

Alpha Global Pharma Shop does not charge for its services, you are only responsible for payments of your meds and delivery services at most!

WHAT TERMS DO ALPHA GLOBAL PHARMA MED SHOP SUPPLIER'S OFFER THE PHARMACY ?

  • 30 day payment terms
  • $200.00 minimum order per supplies on generics
  • Next day or second day delivery
  • Open to any class of trade

HOW LONG WILL THE PRODUCT AND PRICE ALPHA GLOBAL PHARMA PROVIDES BE AVAILABLE ?

Knowing that pharmacies have made a substantial investment in automated packaging, we ask the Suppliers to provide only products and prices that will continue to be available as long as our customers keep up demands.

WHAT IS THE MINIMUM ORDER FOR NEXT DAY DELIVERY ?

The minimum order is $200.00 plus the fee for all same day and next day delivery for all orders placed by a certain cutoff time.

HOW CAN ALPHA GLOBAL PHARMA MED SHOP OBTAIN LOWER PRICES ON PHARMACEUTICALS ?

Alpha Global Pharma works with multiple generic suppliers and negotiates volume pricing utilizing the combined purchases of over 2,500 of our customers and our industry expertise.

With our large bulk buying power our customers always win!

HOW DO I REQUEST A REFUND ?

 Here at Alpha Global  Pharmacy the Customer is always right, If for any reason you are not completely satisfied with your purchase from us we will gladly accept the return and process you a full refund even if products have been tried out. Please click here to request a full refund : REQUEST A REFUND